The top 10 most frequently asked questions about Digibiz24
I have connected everything as described in your doc and still my domain does not redirect to my Digibiz24 page. What else do I have to set?
In most cases the domain hosting service has a default entry that prevents CNAME forwarding.
Opt-in to other providers
I would like to use a provider for which Digibiz24 does not offer integration. How can I still use this provider?
The embed code of the opt-in form can be deposited via the component "HTML/JS".
Themes for landing pages
I found this page (URL from one of our CCH customers) and wanted to recreate my page like this. Where can I specify the page as a template?
The customer can ask the other to send his page as a template using the page-share function. Otherwise he can choose from our themes. The customization is fast and he can choose a theme that fits his project.
Embed PDF instead of download
I want to deliver my PDF in lesson x. But the customer should not be able to download this PDF.
He can embed the PDF file via HTML code instead of using the download option.
Copy courses to another website
How can I copy / move my course xy to my other website?
The customer has to rebuild the course manually. Themes can be used by using the "Save parts of a page as a template" option.
Mobile version formatting
I have customized the mobile version as is fine. Now I open the page on my smartphone and the formatting is different. What do I have to do here?
The pages are still responsive. This means that the formatting will be taken into account by the vendor, but will be stretched, compressed or moved to the next line depending on the smartphone width. The vendor can readjust and check the common formats through the Browser Console → Mobile View.
Giving customers access to a course again
I accidentally deleted a few members from Digibiz24 and I want them to regain access.
The vendor can re-run the IPN calls of the orders in Digistore24. The customer will then be recreated and given access to the course again.
Does the contact form component exist?
No. The vendor can set the embed code of contact form providers such as Jotform via the "HTML/JS" component. One can also go through their own autoresponder list and use the opt-in form. Otherwise, one can also provide their own contact details and ask to send the contact information.
Does Digibiz24 have a blog function or can I set blog pages?
There is no dedicated function. However, it could be solved via landing pages and multi-level navigation.
I want to offer my courses in multiple languages. How do I do that?
The vendor creates two websites for this purpose. One in English and one in German. On the German site he creates the German course and on the English site he can store the courses in other languages. If the appropriate DS24 products are now linked, the customer from Spain, for example, receives the Spanish course after purchasing the Spanish product. The pages and components are then in English and the course in Spanish (set up by the vendor in Spanish).